Privacy policy

Privacy Policy

Last updated: April 14, 2026

This Privacy Policy describes how Enhance Pickleball (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from https://enhancepickleball.com (the “Site”).

Contact

Questions, requests, or complaints:

Personal Information We Collect

We collect information to operate the Site, fulfill orders, and improve performance.

1. Device Information

Collected automatically when you visit the Site.

  • IP address
  • Browser type and version
  • Time zone
  • Cookie and tracking data
  • Pages viewed, products viewed, search terms
  • Referring websites

Purpose:

  • Load and optimize the Site
  • Prevent fraud
  • Analyze usage

Collected via:
Cookies, pixels, log files, and similar technologies

Shared with:
Shopify, analytics providers, advertising partners

2. Order Information

Collected when you make a purchase.

  • Name
  • Billing and shipping address
  • Email address
  • Phone number
  • Payment details (processed securely by third-party providers; we do not store full card numbers)

Purpose:

  • Process and fulfill orders
  • Shipping and delivery
  • Customer communication
  • Fraud prevention
  • Marketing (if opted in)

Shared with:
Shopify, payment processors, shipping carriers, fraud prevention tools

3. Customer Support Information

Collected when you contact us.

  • Name
  • Email
  • Order details
  • Any information you provide

Purpose:

  • Provide support
  • Resolve issues

How We Use Your Information

We use your information to:

  • Process transactions
  • Deliver products
  • Communicate with you
  • Provide customer support
  • Improve our Site and marketing
  • Detect and prevent fraud
  • Send marketing messages (if you opt in)

Sharing Your Information

We share personal information with trusted third parties only as needed:

  • Shopify (store platform)
  • Payment processors
  • Shipping carriers
  • Analytics providers (e.g., Google Analytics)
  • Advertising partners (Meta, Google, TikTok, etc.)

We may also disclose information if required to:

  • Comply with laws or legal requests
  • Enforce our terms
  • Protect our rights, customers, or business

Behavioral Advertising

We use your data to show relevant ads.

This may include:

  • Google Analytics
  • Meta (Facebook/Instagram)
  • TikTok Ads
  • Shopify Audiences

You can opt out here:

Cookies

We use cookies to:

  • Enable core site functionality
  • Save preferences
  • Analyze performance
  • Run advertising

You can control cookies in your browser settings. Blocking cookies may impact site functionality.

Data Retention

We retain your information as long as needed to:

  • Fulfill orders
  • Maintain records
  • Comply with legal obligations
  • Resolve disputes

You can request deletion at any time.

Your Rights

California Residents (CCPA/CPRA)

You have the right to:

  • Request access to your data
  • Request deletion
  • Request correction
  • Opt out of sale or sharing of personal information

To exercise rights:
Email info@enhancepickleball.com

We do not knowingly sell personal data of minors.

EU/EEA Residents (GDPR)

You have the right to:

  • Access your data
  • Correct inaccurate data
  • Request deletion
  • Restrict processing
  • Data portability

Legal bases for processing:

  • Contract performance
  • Legal compliance
  • Legitimate interests
  • Consent

Data Transfers

Your data may be processed in the United States and other countries. By using the Site, you consent to this transfer.

Minors

The Site is not intended for individuals under 18. We do not knowingly collect data from children.

Automated Decision-Making

We do not use fully automated decision-making that has legal or significant effects.

Limited automated systems may be used for fraud detection.

“Do Not Track”

We do not respond to Do Not Track signals due to lack of industry standard.

Security

We use commercially reasonable safeguards. No system is 100% secure, and you use the Site at your own risk.

Changes

We may update this policy at any time. Changes take effect immediately upon posting.

SMS / Text Marketing

By providing your phone number, you agree to receive marketing texts.

  • Consent is not required for purchase
  • Message frequency varies
  • Msg & data rates may apply
  • Reply STOP to unsubscribe
  • Reply HELP for help

Limitation of Liability

To the maximum extent permitted by law:

  • We are not responsible for third-party actions
  • We are not liable for indirect, incidental, or consequential damages
  • Your use of the Site is at your own risk